5-STAR CUSTOMER SERVICE EXCELLENCE
| Kuala Lumpur
This intensive, hands-on, activity driven programme teaches skills that focus on providing service excellence at all touch points with any customer. It helps sharpen the skills of even experienced customer service representatives, empowering you to take advantage of every service opportunity and aggressively expand your business professionally. By providing you with a rigorous training environment, your active participation in our programme will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing your customers every time.