COMMUNICATION AND RELATIONSHIP IN THE WORKPLACE
| Kuala Lumpur
If you have ever had a miscommunication in the new millennium, either verbal or digital, then you know that words and actions mean different things to different people. Every day those differences in communication cost your business or organisation a lot in terms of time, energy and money. Compounded with the communication methods and styles of the new generation, we are faced with endless situations where what we mean is not what is perceived, and what we perceive is not what was intended. Bridging those differences requires effective communication; the foundation for excellence in leadership, performance and management.